State Farm® Insurance Agent Mike Whitford

"If you ever come across Ashlee and Judy, you would be so lucky! They are absolutely the nicest and so helpful! But then again, everyone I have ever dealt with at State Farm is! For example, as proof that you should choose State Farm… I was in a really bad car accident a month ago, and they were on top of everything! EVERYTHING! Rental, phone calls, help… you name it, they were there! Then, when I bought a new car, they did everything to make the transition easy and painless! Thank you for being the best insurance company I have ever had! I will never go anywhere else!"

"Diana was super helpful throughout my entire process of transitioning my auto and homeowner insurance to State Farm. I would recommend them to anyone."

"This is the worst State Farm office I have ever worked with aside from the company itself. I have had State Farm for several years in both Arizona and Nevada. My rates jumped from $208 a month to $264 a month. When I was finally able to reach someone to ask why, I was given no explanation. Only that Marcella should have told me that my rates were going up. Never heard a word from her. In fact I haven't spoke with her in 2 years since I added this vehicle to my policy. Good bye State Farm. Worst customer service by far."

"Worst agency I'd never do business with them again. They never answer the phone or call back even during business hours. Even emails they never respond to. I don't know how this agency is even still open. Horrible customer service."

"Diana was the agent that helped me today and I can tell you not only was she extremely patient but understanding she did everything she possibly could to help me get a lower rate instead of charging me extra like progressive does I was a great customer for them I was never late on my payments and they just didn’t really care or give me The best options nor did they help me lower my bill. She got me two extra policies added for the amount that I was paying at progressive and I’m still paying cheaper if not the same amount on full coverage so I’m extremely happy overall so far with them thank you again! Thanks Diana !"

"Diana is the best! She is very professional, friendly, calm, and prompt. I truly appreciate her excellent customer service and knowledge about the company. She always makes me feel appreciated and genuinely cares about my experience with State Farm. Thank you so much for being a great person to work with. Because of how to treated me, I decided to keep my policy with State Farm. Way to go, Diana. Keep up the good work!"

"Spoke with Judy, she was friendly, helpful and will take the time to listen. Over the years I've become very jaded with State Farm. Judy is the only reason I stay with this company. Thank you Judy for helping me with all my concerns."

"I would like to thank Diana for all her help. She answered every one of my questions she helped me with my life insurance my business insurance what an amazing person Diana is I appreciate her so much. Look forward to doing business for a lifetime. Thank you so much Catherine Jones."

"Always helpful"

"Customer Service And Product Knowledge Is What Sets This Agency In A Class By Themselves! Ashlee Is A Driving Force Behind The Excellent Service Experienced At This Agency! Thank You Guys For A Job Well Done!🫡"

"Thank You Ashley! You are an absolute asset to Mike Witford’s Team! You and I are an accomplishment, we worked together to make it happen. I appreciate your support. God Bless You!"

"The Mike Whitford Agency has delivered outstanding service to me regarding my Dwelling Renter Policy on a Las Vegas home.

Specifically, Marcela Krajeski and Diana Casey are 5-star professionals regarding: (1) explaining the Policy Form & Language, (2) interpreting State Farm's correspondence language and billing procedures, and (3) prompt, courteous customer service to me."

"Very bad phone etiquette. Pushed me off the phone and wouldn’t answer my questions. Instead of helping me she told me to go online and send an email. I called because I wanted to talk to a human and not get an AI response. Allegedly this was the manager on the phone with me. Absolute terrible customer service! She didn’t even let me ask any questions. She told me she was going into a meeting. WHY EVEN PICK UP THE PHONE?"

"Rebecca and Ashlee were very patient and extended utmost help. I really do appreciate them ☺️"

"Thank you Rebeca you were amazing"

"Had a wonderful experience setting up my insurance with Jlah!"

"Oh I will be glad to share with you about my experience when I came into the office . Ashlee was very polite and helpful, I was requesting some new safedrive monitoring devices for my new vehicle. She is so very nice and made me feel like I’m truly part of the State Farm family. You made a very good choice when you hired her . Thanks for all you did and will do for me moving forward. God Bless and keep all of you ."

"I would just like to say how much i love and appreciate Rebecca Blanco-Rameriz for going above and beyond to help me with my car insurance and my renters insurance . She is very professional and also very kind . She helped me so much like no one ever before . I truly appreciate her and I will always stay with mike whitford ins agency because of her . Thank you so much Rebecca"

"I’ve been with State Farm for many years. By far my favorite insurance carrier, from the customer service to the coverage. I’ve been working with an agent named Judy for the past few years now that I absolutely adore! She’s efficient, knowledgeable, friendly and extremely helpful every time I call in no matter what I need. I can’t express enough how grateful I am for Judy and the service of State Farm! Highly recommend!"

"State Farm is only as good as its Agents! Ashlee is by far one of the best agents at Mike Whitfords State Farm. Ashlee knows what she is doing! Shes informative, she’s hospitable, easy to talk to, she stays on top of the changes in the company and in our policy. When you have that type of agent, you don’t want to go to anyone else. I also enjoyed doing my family life insurance with Marcela. She took her time, educated us on the different policies until we found one that was better suited for our budget. The best two agents I had pleasure working with."

"I worked with Diana has a sales representative, she is very professional, skillful and patient.
I will definitely recommend her to anyone ✨"

"Diana has a sales representative was very professional, excellent skills and great services. Highly recommended ✨"

"rebeca did great job made everything so easy and understandable first time getting insurance first person i called and didn’t have look no where else so many questions i ask she answer all my questions making it easy for me thank you"

"I’ve always found choosing and understanding insurance for my cars and home challenging. After a minor accident in January, my auto premium jumped 120%, and even after multiple calls and shopping around, I felt overwhelmed. Then I got a call from Diana Casey at State Farm. Her calm, respectful tone immediately eased my anxiety, and she clearly explained my options and pricing so I could finally understand the process.

A few days later, we reviewed my homeowners policy. I discovered I’d been paying premiums as if my home were valued at $500K when it’s closer to $300K. Diana took the time to walk me through coverage details and make sure everything matched my needs. Were there a couple of hiccups? Yes. But Diana stayed patient and professional, and I chose to trust her—and I’m glad I did.

The results speak for themselves: I’m saving about $4,000 annually on my auto policies and $2,800 on my home—$6,800 total. Diana was patient, respectful, and graceful throughout. I highly recommend her to anyone who wants clear explanations, real options, and meaningful savings.

Para los que leen en español:
Siempre me ha resultado difícil elegir y entender el seguro para mis autos y mi hogar. Tras un accidente menor en enero, mi prima de auto subió un 120%, y aun después de varias llamadas y de comparar opciones, todo me resultaba abrumador. Entonces recibí una llamada de Diana Casey de State Farm. Su tono calmado y respetuoso alivió de inmediato mi ansiedad, y me explicó con claridad mis opciones y precios para que por fin entendiera el proceso.

Unos días después, revisamos mi póliza de vivienda. Descubrí que había estado pagando primas como si mi casa estuviera valuada en $500,000 cuando en realidad está más cerca de $300,000. Diana se tomó el tiempo para guiarme por los detalles de la cobertura y asegurarse de que todo se ajustara a mis necesidades. ¿Hubo un par de contratiempos? Sí. Pero Diana se mantuvo paciente y profesional, y decidí confiar en ella, y me alegro de haberlo hecho.

Los resultados hablan por sí solos: estoy ahorrando aproximadamente $4,000 al año en mis pólizas de auto y $2,800 en la de mi hogar, $6,800 en total. Diana fue paciente, respetuosa y muy atenta en todo momento. La recomiendo ampliamente a cualquiera que busque explicaciones claras, opciones reales y ahorros significativos."

"Mr. Ken Dixon, Ms. Vera, Ms. Annie, Mr. Webb and all the State Farm staffs , did a great job! It was very stressful situation but they did help me at once. They made me feel better especially this holiday season. State Farm is the best for they are doing a good job and they really care. The best insurance company! Thank you so much! Happy New Year to all!"