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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Griffith

August 28, 2026

4  out of  5
rating by Karen Griffith
"Helpful to looking at options on auto and home insurance. Ashley very patient and knowledgeable."
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Customer

August 28, 2026

2  out of  5
rating by Customer
"Was an unexpected Shock to see my premium jump to $100. My budget is so tight I must move along to another company. Otherwise dealing with your company was nice. But as we all know nice don't pay the bills. Otherwise you'd have 5 stars."
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Jay

August 26, 2026

5  out of  5
rating by Jay
"Great Customer Service... Highly recommend I've been with them over 5 yrs... They are Awesome 👍🏼"
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Roe Mayo

August 26, 2026

5  out of  5
rating by Roe Mayo
"Judy was amazing! This office has always helped me! Great staff, A little pricy but You get what You pay for 🌸"
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Kathryn Martinez

August 25, 2026

5  out of  5
rating by Kathryn Martinez
"Very helpful staff."
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Jennifer Rivera

August 25, 2026

5  out of  5
rating by Jennifer Rivera
"Ashlee was the absolute best! She answered all my questions and gave me thorough and in-depth answers to everything. She even gave me suggestions that I wasn’t thinking about. Extremely helpful!"
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Karen Rubin

August 24, 2026

5  out of  5
rating by Karen Rubin
"I was double checking my homeowners insurance policy."
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None None

August 21, 2026

5  out of  5
rating by None None
"My State Farm representative, Ashlee Polk is excellent. She is informative, patient and very knowledgeable. Any issue or problem that I may have is always taken care of. She is #1 in my book. I would rate her as #10+++."
We responded:
"Thank you for your review! I'm really happy to hear that Ashlee has been able to provide you with such excellent service. It's great to know that she's been informative and patient in addressing any issues you might have. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
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Sheila Preston -Bass [South Academic Center]

August 21, 2026

5  out of  5
rating by Sheila Preston -Bass [South Academic Center]
"She is amazing person love her personality very professional young lady God bless her love you Ashley have a great day!"
We responded:
"Thank you, Sheila! I'm really happy to hear that Ashley made such a positive impression. We’re lucky to have her on our team. If there's anything else we can do for you, just let us know!"
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Laurie Stevens

August 19, 2026

5  out of  5
rating by Laurie Stevens
"Great experience! Didn't know I could switch that easy. Thank you!"
We responded:
"Laurie, thank you for taking the time to leave us a review! I'm happy to hear that your experience with switching was smooth and easy. We're here to make things as simple as possible for you. Let us know if we can help with anything else!"
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Jacquelyn Buchanan

August 18, 2026

5  out of  5
rating by Jacquelyn Buchanan
"Diana was a lifesaver when I needed to set up and bundle my policies. She made it so easy! She was a pleasure to work with and got me a much better deal than I had found anywhere else. I started with just a renters policy, but she helped me switch my car insurance and add life insurance too. Now, all these policies together are saving me money compared to my car insurance with another company. She was seriously a pleasure to work with."
We responded:
"Thank you, Jacquelyn! I'm really happy to hear that Diana was able to assist you with setting up and bundling your policies. It's great that she made the process easy and helped you find a better deal. We're glad to have you with us and appreciate your feedback. Feel free to reach out if you need anything else!"
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Mikayla Johnson

August 18, 2026

5  out of  5
rating by Mikayla Johnson
"Rebeca Blanco, you were an absolute delight to speak with today. You made the impossible possible for me today. You lowered my car and home owners insurance rate. I think we spoke for maybe 20 minutes. By the end of the call, my policy and id cards were already waiting for me in my email. I am so grateful to you for your help!"
We responded:
"Thank you, Mikayla Johnson! I'm really happy to hear that Rebeca was able to assist you so effectively. It's great to know that she helped lower your insurance rates and got everything sorted out quickly. We appreciate your feedback and are here if you need anything else!"
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Rita Fortier

August 14, 2026

5  out of  5
rating by Rita Fortier
"Ashlee was very helpful and friendly. She assisted me with what I needed done. She answered all my questions."
We responded:
"Thank you, Rita! I'm happy to hear that Ashlee was able to assist you and answer all your questions. We strive to provide helpful and friendly service to everyone who visits our office. Feel free to reach out if you need anything else!"
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Judy Burk

August 13, 2026

5  out of  5
rating by Judy Burk
"Alicia was a delightful young woman helped me and was very very nice"
We responded:
"Judy, thank you for the 5 stars! I'm really happy to know that you had a positive experience with our office. We appreciate your support!"
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Drew V

August 13, 2026

5  out of  5
rating by Drew V
"I want to give a huge shoutout to Ashlee at State Farm! I was honestly at the point where I was ready to leave State Farm because I had been having such a difficult time getting in contact with a representative. Then I got connected with Ashlee, and she completely changed my experience.

She was incredibly friendly, patient, professional, and genuinely seemed to care about helping me. She took the time to go through every aspect of my insurance policy, answered all of my questions, and made sure everything was taken care of before the call ended.

Because of the customer service Ashlee provided, I decided to stay with State Farm. That says a lot. Great customer service can make all the difference, and Ashlee is a perfect example of that.

State Farm is lucky to have her. Thank you, Ashlee, for turning a frustrating situation into such a positive experience!"
We responded:
"Thank you, Drew, for sharing your experience! I'm so glad Ashlee was able to turn things around for you and provide the support you needed. It's wonderful to hear how her dedication and professionalism made such a positive impact. We truly value your decision to stay with us. Feel free to reach out if you need anything else!"
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Michelle Sachartoff

July 30, 2026

5  out of  5
rating by Michelle Sachartoff
"Marisol is amazing !!!! Always helps me over the years , Ashlee also helped me . I hate insurance but I do love you guys !!!!"
We responded:
"Michelle, thank you for taking the time to leave us a review! I'm glad we've been able to help you over the years. We know insurance isn't always fun, so it's great to hear that we've made it a bit more enjoyable for you. Don't hesitate to reach out if you need anything!"
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Ashley Walker

July 30, 2026

1  out of  5
rating by Ashley Walker
"Safe drive, State Farm takes full permission of my phone , but yet are not able to report my mileage, therefore, I got an email saying, if I don't upload the mileage, then my premium is going to go higher than what it already. The discount in itself is not really a discount. Call and most the time it's never a live agent. Most of the reviews seem AI generated."
We responded:
"Thank you for your feedback, Ashley. I'm sorry to hear about the issues you've experienced with the Drive Safe and Save program and the challenges in reaching a live agent. Your concerns are important to us, and I'd like to help resolve them. Please reach out to our office directly so we can address your mileage reporting and discuss any other concerns you have."
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Christina Marie

July 29, 2026

5  out of  5
rating by Christina Marie
"Mike Whitford's team is amazing, Ashlee and Diana are helpful, knowledgeable and simply phenomenal.
Rates are extremely fair (considering LV rates), customer service is top notch.
Their overall ratingS speak for themselves."
We responded:
"Thank you, Christina Marie, for your wonderful feedback! I'm delighted to hear that Dianna made your transition to Nevada smooth and that you're satisfied with our rates and coverage. We truly appreciate your referrals and are excited to continue serving you. If you ever need anything else, feel free to reach out!"
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nonie dela cerna

July 29, 2026

5  out of  5
rating by nonie dela cerna
"Ashlee helped us on renewing our insurance, as soon as we entered the door she smiled at us and asked how she can help us, no waiting time she let us sat in front of her and started the conversation, answered our questions and done. Very professional. Keep it up Ashlee and thank you once again."
We responded:
"Thank you, Nonie, for taking the time to leave us a review! I'm happy to hear that Ashlee made your insurance renewal process smooth and professional. We appreciate your kind words and will definitely pass along your thanks to her. We're always here to help if anything else comes up!"
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Michael Mariscal

July 23, 2026

5  out of  5
rating by Michael Mariscal
"I can’t say enough good things about Mike and his team (Yudhit Juarez). State Farm agents and associates are of paramount importance to the success and future growth of the State Farm. We still need agents to build a relationship and trust with the customers. Mike and his team do exactly that."
We responded:
"Michael, thank you for taking the time to leave us a review! I'm really happy to know that you appreciate the relationships we build with our customers. We work hard to ensure everyone feels supported and valued. Let us know if we can help with anything else!"
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Mae Jensen

July 21, 2026

5  out of  5
rating by Mae Jensen
"Very nice people ,loyal aswell"
We responded:
"Mae, thank you for taking the time to leave us a review! I'm happy to hear that you find our team both nice and loyal. We strive to provide the best service possible. Let us know if we can help with anything else!"
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Jeffrey Chin

July 10, 2026

5  out of  5
rating by Jeffrey Chin
"I had an outstanding experience with the team at State Farm Mike Whitford’s office, especially Ashley. I had several questions about my policy, and she answered every one of them quickly, thoroughly, and in a way that was easy to understand. She took the time to explain all of my options and helped me choose what was best for my specific situation instead of trying to upsell me on things I didn’t need.

It’s refreshing to work with someone who genuinely cares about making sure you understand your coverage and feel confident in your decisions. Ashley’s professionalism, knowledge, and excellent customer service made the entire experience stress-free. I highly recommend Mike Whitford’s State Farm office to anyone looking for honest advice and exceptional service!"
We responded:
"Thank you for your review, Jeffrey! I'm really happy to hear that Ashley was able to assist you so effectively with your policy questions. It's important to us that our customers feel informed and confident in their choices, and I'm glad Ashley's approach made your experience a positive one. We appreciate your recommendation and are here if you need anything else!"
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Melissa Cline

July 2, 2026

5  out of  5
rating by Melissa Cline
"If you ever come across Ashlee and Judy, you would be so lucky! They are absolutely the nicest and so helpful! But then again, everyone I have ever dealt with at State Farm is! For example, as proof that you should choose State Farm… I was in a really bad car accident a month ago, and they were on top of everything! EVERYTHING! Rental, phone calls, help… you name it, they were there! Then, when I bought a new car, they did everything to make the transition easy and painless! Thank you for being the best insurance company I have ever had! I will never go anywhere else!"
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm so happy to hear that Ashlee and Judy, along with the rest of our team, were able to support you through your car accident and make your new car transition smooth. Your kind words mean a lot to us, and we're grateful to have you as part of our State Farm family. We're always here if you need anything else!"
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Carrie Simington

July 1, 2026

5  out of  5
rating by Carrie Simington
"Diana was super helpful throughout my entire process of transitioning my auto and homeowner insurance to State Farm. I would recommend them to anyone."
We responded:
"Carrie, thank you for taking the time to leave us a review! I'm happy to hear that Diana was able to assist you with your insurance transition. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Michelle Roth

June 25, 2026

1  out of  5
rating by Michelle Roth
"This is the worst State Farm office I have ever worked with aside from the company itself. I have had State Farm for several years in both Arizona and Nevada. My rates jumped from $208 a month to $264 a month. When I was finally able to reach someone to ask why, I was given no explanation. Only that Marcella should have told me that my rates were going up. Never heard a word from her. In fact I haven't spoke with her in 2 years since I added this vehicle to my policy. Good bye State Farm. Worst customer service by far."
We responded:
"Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected rate changes and communication issues can be. Providing clear communication and responsive service is important to us. While insurance rates can change for a variety of reasons, we understand the importance of explaining those changes and keeping our customers informed. We appreciate you taking the time to share your concerns and wish you all the best moving forward."