Reviews
State Farm® Agent Mike Whitford
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
jamie velez
October 10, 2026
"Ashley was so helpful. She made things easier to understand and I was able to set up my insurance quickly and efficiently with her. Thank you for your help Ashley!"
Kathy Bankston
October 10, 2026
"Ashlee at Mike Whitford State Farm Agency was extremely helpful. She provided excellent customer service."
Zatheia Jones
October 9, 2026
"Thank you Ashlee"
We responded:
"Zatheia, thank you for taking the time to leave us a review! I'm glad Ashlee was able to assist you. We appreciate your support!"
Leony Bowdler
October 9, 2026
"Frankie demonstrated outstanding professionalism, patience, and expertise. She thoroughly addressed all of my concerns and went above and beyond to ensure that I received my new billing information once it was available."
We responded:
"Leony, thank you for taking the time to leave us a review! I'm happy to hear that Frankie provided you with such excellent service and was able to address all your concerns. We strive to go above and beyond for our customers. Feel free to reach out if you need anything else!"
Lisa McGuire
October 8, 2026
"So trouble free and Diana was so understanding and
set my mind at ease right away, she was extremely
knowledgeable and took care of my needs right away.
She knew exactly what I needed by asking only
a few questions it was so simple. Im very glad
she is handling my policy. I recomend her highly."
We responded:
"Thank you for taking the time to leave us a review, Lisa! I'm glad the process was smooth and straightforward for you, and that your needs were addressed with expertise. We appreciate your recommendation and are happy to have you with us. Let us know if we can help with anything else!"
Michelle Ibarra
October 7, 2026
"Ashlee was very super helpful with explaining a couple of things on my policy that I was confused about but with her help she manage do get me to understand which was a huge relief"
We responded:
"Michelle, thank you for taking the time to leave us a review! I'm glad we could help clarify your policy questions and provide the relief you needed. We're here to make things easier for you. Feel free to reach out if you need anything else!"
S Miles
October 2, 2026
"I had a wonderful experience with this insurance company. Diana was absolutely amazing very thorough, knowledgeable, patient, and helpful throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made sure I understood my options. It was refreshing to receive such great customer service from someone who genuinely cared about helping me. I truly appreciate Diana’s professionalism and would definitely recommend this company to others!"
We responded:
"Thank you, S Miles! I'm really happy to hear about your positive experience with our office. Diana is indeed a valuable part of our team, and it's great to know she provided you with thorough and caring service. Your recommendation means a lot to us. We're always here if you need anything else!"
Terry Johnson
October 2, 2026
"Diane was very informative and took her time to find me a great deal"
We responded:
"Thank you, Terry! I'm happy to hear that Diane was able to provide you with the information you needed and help you find a great deal. We appreciate your feedback and are here if you need anything else!"
Devina Harper
October 2, 2026
"Ashlee called me back to remove my.mother from the insurance."
We responded:
"Devina, thank you for taking the time to leave us a review! I'm glad Ashlee was able to assist you with updating your insurance. We appreciate your feedback and are here to help if you need anything else."
Johnny G
October 1, 2026
"Ashley was great, very pleasant and helpful and answered all my questions about our policy"
We responded:
"Johnny, thank you for taking the time to leave us a review! I'm glad to hear that Ashley was able to assist you and provide the information you needed about your policy. We appreciate your feedback and are here if you have any more questions. Thanks for choosing us!"
Collin Williams
October 1, 2026
"Great services!"
We responded:
"Collin, thank you for the 5 stars! I'm happy to hear you enjoyed our services. Let us know if we can help with anything else!"
Antoinette Wallace
September 30, 2026
"Ashlee was very kind, professional and thorough!"
We responded:
"Antoinette, thank you for taking the time to leave us a review! I'm happy to hear that Ashlee provided you with such a kind and professional experience. We strive to be thorough in all we do. Feel free to reach out if you need anything else!"
david Owen
September 30, 2026
"Came to office and Ashley was there
.I explained the problem I had and what I needed Ashley said she would get on the problem straight away. I expected it would take a couple of days to sort out. I received a call from Ashley within 2hrs telling me the problem was fixed and the concerns I had were delt with.
Thank you Ashley you were great."
We responded:
"David, thank you for taking the time to leave us a review! I'm happy to hear that Ashlee was able to address your concerns so quickly and effectively. We always aim to provide prompt and helpful service. Let us know if we can help with anything else!"
G B
September 30, 2026
"Thank you, Ashlee! Always courteous, professional, patient, knowledgeable, and willing to find out & follow up with accurate information! Thanks again"
We responded:
"G B, thank you for taking the time to leave us a review! I'm glad to hear that Ashlee provided you with such courteous and professional service. We appreciate your kind words and are happy to have been able to assist you. Feel free to reach out if you need anything else!"
Cindy Butler
September 30, 2026
"Was having some worries if I had covered myself completely with ins.
Called in and Asklee went over everything with me so I was relaxed!
Very lovely conversation."
We responded:
"Thank you, Cindy! I'm glad to hear that Asklee was able to help you feel more at ease about your coverage. It's great to know you had a pleasant conversation. We're always here if you have more questions or need further assistance!"
Jonthan Medel
September 29, 2026
"I got a very reasonable and great quote. With services I didn't have with my previous insurance company. So far so good I hope I will be a long time customer. The agent I spoke to was Diana she was well informed and made sure to get me all the discounts available while making sure to cover all my needs. So a big thank you to her."
We responded:
"Thank you, Jonthan, for taking the time to leave us a review! I'm happy to hear that you received a great quote and found our services beneficial compared to your previous insurance. It's wonderful that Diana was able to assist you so thoroughly and ensure you got all the discounts you were eligible for. We look forward to having you as a long-time customer. Feel free to reach out if you need anything else!"
Hisam Elseudy
September 29, 2026
"Diana was great at assisting me she was very friendly and inviting and she also was very patient with me and took her time explaining a lot to me please give her a big raise thank you"
We responded:
"Thank you, Hisam! I'm happy to hear that Diana made your experience a positive one with her friendly and patient assistance. We’re lucky to have her on our team. Let us know if we can help with anything else!"
Gianna Jackson
September 26, 2026
"DIANA was extremely helpful with me being a first time buyer i can’t thank her enough!! 🙏🏽✨"
We responded:
"Thank you, Gianna! I'm glad Diana was able to assist you as a first-time buyer. We appreciate your feedback and are here if you need anything else!"
Gina Hernandez
September 25, 2026
"Hi Mike,
It was a pleasure receiving assistance from Frankie regarding 3 household vehicles. Frankie handled all my questions and needs very well. Frankie was very professional and patient with me and was able to close out the matters. Thank you for having Frankie on your team."
We responded:
"Thank you, Gina! I'm happy to know you received professional and patient assistance with your questions and needs. We appreciate your feedback and support! Let us know if we can help with anything else!"
Darlene Deal
September 25, 2026
"Ashlee was very knowledgeable, and professional in assisting me
with my insurance needs. I would highly recommend another customer to Stata Farm."
We responded:
"Thank you, Darlene! I'm glad to hear that Ashlee provided you with knowledgeable and professional assistance for your insurance needs. We appreciate your recommendation and are here to help anytime. Feel free to reach out if you need anything else!"
Customer
September 25, 2026
"Was an unexpected Shock to see my premium jump to $100. My budget is so tight I must move along to another company. Otherwise dealing with your company was nice. But as we all know nice don't pay the bills. Otherwise you'd have 5 stars."
We responded:
"Thank you for your feedback, Customer. I'm sorry to hear about the increase in your premium and understand how important it is to stay within your budget. Please reach out to our office directly so we can discuss your situation and see if there's anything we can do to help."
Kamilah McKinnon
September 23, 2026
"Ashlee was the best and very helpful with addressing my needs to update my policy. I appreciate her knowledge and urgency to get things done!"
We responded:
"Kamilah, thank you for taking the time to leave us a review! I'm glad Ashlee was able to assist you with updating your policy and that her knowledge and promptness made a positive impact. We appreciate your support!"
Aneva Yazzie
September 23, 2026
"Diana was very pleasant, patient and explained everything as I had questions - very warm and professional! She also offered other products I was not aware of which I added to my coverage! I can see she is a valuable asset to your company :)"
We responded:
"Aneva, thank you for taking the time to leave us a review! I'm glad to hear that Diana provided you with such a warm and professional experience. It's great that she could assist you with your questions and introduce you to additional coverage options. We’re proud to have her on our team. Let us know if we can help with anything else!"
Ally Felley
September 23, 2026
"Judy was amazing at getting me a new quote quickly for my van and breaking everything down for me to understand easily. Answered all my questions and was a pleasure to work with. Thanks Judy!"
We responded:
"Ally, thank you for taking the time to leave us a review! I'm glad to hear that Judy was able to assist you with a new quote for your van and make everything clear and understandable. We always aim to make the process smooth and enjoyable. Feel free to reach out if you need anything else!"
Linda Cavanah
September 22, 2026
"Great service"
We responded:
"Linda, thank you for taking the time to leave us a review! I'm happy to hear you received great service from our office. We're always here to help if you need anything else!"